Student Emergency Services assists students, and in some cases their families and friends, during a personal emergency or crisis. Available services include providing limited emergency funds, assistance with academic issues, outreach and advocacy for students and coordination with a variety of campus and community resources. Student-related emergencies and crises include, but are not limited to:
Student Emergency Services also works to help university faculty and staff to recognize and assist students who may be distressed.
Any member of the UT Austin community may contact the Behavior Concerns Advice Line (BCAL) at 512-232-5050 to discuss concerns about another individual's behavior. Trained staff will help callers explore available options, and will provide guidance and referrals to appropriate resources.
Callers wishing to remain anonymous may do so. Cases that present an immediate threat to self, others or property should be considered an emergency and should be directed to the University of Texas Police Department (UTPD) by calling 911.
Students, faculty and staff with a valid UT EID may also submit concerns online at www.utexas.edu/safety/bcal/. Trained staff will respond by the next business day (Monday-Friday, 8 a.m.-5 p.m.) to explore available options appropriate to the particular situation. Although confidentiality will be maintained to the greatest extent possible, the university may be required to release some information to appropriate parties.
Online submissions are not anonymous. To submit concerns anonymously, use the BCAL phone line at 512-232-5050.
The Critical Incident Response Team (CIRT) responds to crises involving multiple students and coordinates the university's response to complex incidents on campus. Critical student-related incidents include, but are not limited to:
The Critical Incident Response Team is comprised of representatives from the Office of the Vice President for Student Affairs, Office of the Dean of Students, Division of Housing and Food Service, Office of the President, Counseling and Mental Health Center, University Health Services, International Office, Office of Public Affairs, and University of Texas Police Department. This campus-wide team can be activated at any time to provide an immediate and effective response to local, national and/or international critical incidents affecting UT Austin students.